Delivery & Shipping Fee

For international deliveries, we will ship by Japan Post EMS.

For domestic shipments inside Japan, we ship by YAMATO TRANSPORT(クロネコヤマト), SAGAWA EXPRESS(佐川急便), SEINO TRANSPORTATION(西濃運輸), or Japan Post(日本郵便).

We aim to ship within 5 to 10 working days of your order, depending on stock availability, but please note that in some cases you may have to wait a little longer as we try to ship products as freshly made as possible.

The delivery company cannot be specified.

In the case of international shipments, the number of days from dispatch to arrival will also vary depending on the destination country/region. Please refer to the approximate number of days on the Japan Post website at the following link.

Please note that depending on customs clearance and quarantine conditions, it may take additional days for quarantine after arrival in the importing country. When purchasing, please check in advance whether there are any special import conditions in the destination country. Please note that we cannot be held responsible for confiscation by the animal quarantine office or customs in the importing country, and we cannot provide refunds or compensation in the form of goods.

We will provide you with a tracking number for your goods after dispatch, regardless of whether they are shipped internationally or domestically, so please check directly with the relevant shipping company if necessary.

The shipping fee varies depends on the total amount of your order and the destination region. Please see below:

　

[For International Shipping to Asian Countries (First and Second zones of JAPAN POST EMS "Countries and Areas" regulation)]

Total order amount up to 25,000 yen: Shipping fee 5,000 yen

Total order amount over 25,000 yen: Free shipping

[For International Shipping to Europe, Americas, Oceania, Middle East, Africa (Third, Fourth, and Fifth zones of JAPAN POST EMS "Countries and Areas" regulation)]

Total order amount up to 35,000 yen: Shipping fee 8,000 yen

Total order amount over 35,000 yen: Free shipping

　

[For Domestic Shipping inside Japan]

Total order amount up to 3,300 yen (incl. tax): Flat rate of 550 yen (incl. tax)

Total order amount over 3,300 yen (incl. tax): Free shipping